Company Profile
Sogeti, a wholly owned subsidiary of the international Capgemini SA organization, provides information technology services to businesses and public sector organizations. They are one of the world's leading providers of consulting, technology and outsourcing services with over 55,000 people worldwide and global annual revenues of more than 5.7 billion euros.

The Challenge
Sogeti Netherlands consistently hires some of the world's most highly-skilled and talented technical experts to serve as IT consultants to Sogeti's impressive portfolio of clients. While many of these employees have solid backgrounds in software engineering, programming and software testing, they often lack formal business training that is critical for customer interface in their role as consultants. Sogeti required a means to quickly bring new employees up to speed on relevant business concepts that would increase the value of their service to clients.

The Solution
After assembling the team of faculty and independent subject experts, a unique training-needs assessment was conducted to decide the most appropriate content and delivery method for the program. Sogeti trainers collaborated with the Ohio University Without Boundaries team in plotting out the most effective program for driving a holistic and applicable knowledge of the business process. The program is designed as a blended learning experience, mixing team projects and online learning experiences delivered during a three-week residency on the Ohio University Athens campus.

Results
Along with greater overall working understanding of business processes, Sogeti coaches have noted some of the following outcomes for participants who have successfully competed the program:

• More effective in teaming situations
• Better decision-making
• Faster lead-in times on project launches
• Improved feedback process
• Better focus on topic
• Better time-management
• Efficient research/ Fewer assumptions